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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All CANNON products

The group "New Technologies" offers for review the products of the plant CANNON: rheometers, Automatic viscometers, kinematic viscometers, Bath viscometers, Densitometers, Reference materials, Ubbelode viscometers, Fenske viscometers, Glass viscometers, distillation columns, accessories
  • Distillation columns CANNON
    Distillation columns
    Pro-Pak, etc.
  • Glass viscometers CANNON
    Glass viscometers
    BS, IP, MSL, RF, etc.
  • Fenske viscometers CANNON
    Fenske viscometers
    CF-Opaque GV, CF-Routine GV, etc.
  • Viscometers of Ubbelode CANNON
    Viscometers of Ubbelode
    Viscosity-Check-Oils, etc.
  • Reference materials CANNON
    Reference materials
    Viscosity-Check-Oils, etc.
  • Densitometers CANNON
    Densitometers
    D155, Densi-H, etc.
  • Thermal appliances CANNON
    Thermal appliances
    CBC-100, CT-500, CT-518, etc.
  • Kinematic viscometers CANNON
    Kinematic viscometers
    CAV-4.2, CAV-2100, etc.
  • Viscometers are automatic CANNON
    Viscometers are automatic
    CCS-2100, CCS-2100LT, etc.
  • Rheometers CANNON
    Rheometers
    Black-Pearl, TE-BBR, etc.

NEW TECHNOLOGIES GROUP

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